SHRINKFILM.IN

Terms and Conditions

General Considerations and Scope

Gupta Package Industries, located at 137, MIE, Bahadurgarh - 124507 Haryana, India, operates the online portal https://www.shrinkfilm.in (hereinafter referred to as "shrinkfilm.in"). This ecommerce platform offers a wide range of packaging materials exclusively to end users of legal age. These Terms and Conditions apply to all contracts entered into via shrinkfilm.in. Alternative terms and conditions are not accepted unless explicitly agreed upon. References to working days exclude Saturdays, Sundays, and statutory holidays.

Use of shrinkfilm.in

• Customers must provide accurate and complete personal data during registration.
• Upon successful registration, a confirmation email will be sent.
• Login credentials must be kept confidential and protected from unauthorized access.
• shrinkfilm.in reserves the right to refuse registration without explanation.
• Customers indemnify shrinkfilm.in against third-party claims.
• By submitting content, customers grant shrinkfilm.in unrestricted rights to use, store, modify, or distribute such content.
• Misuse of the platform, including technical manipulation or unfair advantage, will result in account termination.
• Only one account per customer is permitted; duplicate accounts will be deleted.
• The password-protected area allows customers to view orders, manage personal data, and subscribe to newsletters.
• shrinkfilm.in may issue warnings, terminate accounts, or modify/delete content in case of violations.

Contractual Partners, Language, and Conclusion of Contract

• Contracts are concluded solely with shrinkfilm.in.
• The platform operates in English, and contracts are executed exclusively in English.
• Clicking "order" or "buy now" constitutes a binding offer.
• A confirmation email acknowledges receipt but does not confirm acceptance.
• Acceptance occurs upon shipment of goods; only shipped items are considered accepted.
• shrinkfilm.in may nullify contracts in case of pricing errors, with refunds issued promptly.

Prices and Shipping Fees

• Prices displayed at the time of order apply.
• Final prices, inclusive of taxes, are shown in the shopping cart.
• For product returns, contact support@shrinkfilm.in or use online chat support.

Payments

• Accepted payment methods include credit/debit cards, net banking, bank transfer, PayPal, and Cash on Delivery.
• shrinkfilm.in may restrict payment methods for specific products.
• Supported cards include Visa, Mastercard, American Express, and others.

Coupons and Wallet Offers

• Coupons and wallet offers are valid for the announced period or up to 30 days.
• Coupons are non-transferable and cannot be extended.
• Coupons cannot offset shipping costs.
• If order value exceeds coupon balance, the difference must be paid via available methods.
• Only one coupon per order is permitted.
• Coupons are non-refundable, non-cashable, and non-interest bearing.
• Lost or stolen coupons will not be replaced.
• shrinkfilm.in may refuse delivery or terminate accounts in cases of suspected abuse.

Liabilities

• shrinkfilm.in is liable only for intent and gross negligence, except in cases of fraud, loss of life, injury, or breach of essential contractual obligations.

Service and Complaints

Customer satisfaction is a priority. Concerns will be addressed promptly. Contact customer service at support@shrinkfilm.in.

Disclaimer for Hyperlinks

shrinkfilm.in may contain links to external websites. Gupta Package Industries has no control over and does not endorse these sites. Illegal content will be removed upon discovery.

Data Security

• Customers must provide personal data for contract processing.
• All personal data is treated confidentially in accordance with legal regulations.
• Online payments are secured using advanced encryption techniques.

Image Rights

All imagery rights belong to shrinkfilm.in or its partners. Unauthorized use is prohibited without explicit permission.

Cancellation Policy

• shrinkfilm.in reserves the right to cancel orders due to limited stock, pricing errors, fraud concerns, or product defects.
• Customers will be notified of cancellations or requests for additional verification.
• Refunds will be processed if payment has already been made.
• Vouchers used in cancelled orders will be reinstated to customer accounts.
• Orders cancelled before dispatch will be fully refunded.
• Refunds may be issued as customer points, checks, or bank transfers.
• Vouchers used in customer-initiated cancellations will not be refunded.

Final Provisions

• Invalid provisions do not affect the validity of the entire contract; they will be replaced with effective provisions serving the same purpose.
• shrinkfilm.in reserves the right to amend Terms and Conditions for future business, excluding unreasonable changes.
• Customers will be notified of changes, including objection rights and consequences. Failure to object within two weeks constitutes acceptance of the amended terms.